Terms, Privacy & Cookie Policy | HardQrew
Updated: August 21, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the websites hardqrew.com and shop.hardqrew.com and wearefullcontrol.com (the “Websites”), as well as your participation in presale registrations and ticket sales for events organized by Hardqrew B.V., located in Amsterdam, The Netherlands (“we”, “us”, or “our”).
By using our Websites, registering for presale tickets, submitting your data, or making a purchase, you agree to be bound by these Terms, our Privacy Policy, and our Cookie Policy. If you do not agree, please do not use the Websites.
1. Use of the Websites
You may only use our Websites for lawful purposes and in compliance with all local, national, and international laws and regulations.
2. Intellectual Property
All content on our Websites (text, logos, graphics, images, software, and media) is owned by Hardqrew B.V. or licensed to us. It is protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without written permission.
3. Event Presale Registrations & Ticket Sales (https://wearefullcontrol.com/)
Presale Access: By registering for presale tickets (e.g. HardQrew Presents: Full Control), you agree to receive an exclusive ticket link via email.
Opt-in Marketing: When registering, you consent that we may also email you about HardQrew merch, contests, and updates. You can unsubscribe at any time.
Ticket Purchases: Tickets are subject to availability and must be paid in full at the time of purchase. Resale of tickets without authorization is prohibited.
Event Changes: We reserve the right to change, postpone, or cancel events due to circumstances beyond our control (e.g. safety, force majeure, venue changes). Refunds are subject to applicable law and our event-specific refund policy.
4. Product Information & Availability
We strive for accuracy in product and ticket descriptions. Errors may occur, and we reserve the right to correct them without prior notice.
5. Orders, Payments & Shipping
Orders placed via shop.hardqrew.com are subject to acceptance and availability.
We may refuse or cancel an order in case of suspected fraud, errors, or insufficient stock.
Payment must be completed before products are shipped or tickets are issued.
Shipping and return conditions for merchandise are listed on our Website.
6. Limitation of Liability
To the fullest extent permitted by law, Hardqrew B.V. is not liable for indirect or consequential damages resulting from your use of our Websites, event participation, or product purchases.
7. External Links
Our Websites may link to third-party sites. We are not responsible for their content, terms, or privacy practices.
8. Privacy Policy – Data We Collect
When you use our Websites or register for presale tickets, we may collect:
Contact Data: name, email, phone number, billing/shipping address.
Order Data: purchased items/tickets, transaction history.
Technical Data: IP address, device/browser type, cookies, analytics.
Marketing Preferences: if you sign up for presale or newsletters.
How We Use Your Data
To process ticket sales and merchandise orders.
To send presale links, confirmations, and customer service updates.
To improve our Websites’ performance.
To send marketing emails only if you opt in.
To comply with legal obligations and prevent fraud.
Data Sharing
We do not sell your data. We may share it only with:
Payment processors, shipping providers, and IT services.
Authorities if required by law.
All partners are contractually required to protect your data.
9. Cookie Policy
Cookies help us improve your browsing experience.
Types of Cookies:
Essential – for shopping cart, login, and presale forms.
Performance – analytics and site usage.
Functional – save your preferences (e.g. language).
Marketing – track ads and campaigns.
You can disable cookies in your browser settings. See our Cookie Policy for details.
10. Consent & Marketing Communications
By submitting your data (e.g. for presale tickets), you consent to:
Receiving emails about presale links, event updates, and orders.
Optional marketing emails (merch drops, contests, HardQrew news) if you opt in.
You may unsubscribe at any time via the link in our emails.
11. Your Rights
Under GDPR and applicable laws, you have the right to:
Access, correct, or delete your data.
Withdraw your consent at any time.
Object to or restrict data processing.
To exercise your rights, contact us at info@hardqrew.com.
12. Data Security & Retention
We use secure systems to protect your data. We retain your data only as long as needed for legal, transactional, or communication purposes.
13. International Transfers
If your data is transferred outside the EEA, we ensure safeguards such as EU Standard Contractual Clauses are in place.
14. Changes to These Terms
We may update these Terms, our Privacy Policy, and our Cookie Policy from time to time. The latest version will always be available on our Websites. Continued use of our Websites means you accept the updates.
15. Governing Law
These Terms are governed by Dutch law. Any disputes are subject to the exclusive jurisdiction of the courts of Amsterdam, The Netherlands.
16. Contact
info@hardqrew.com
Hardqrew B.V., Amsterdam, The Netherlands
www.hardqrew.com / shop.hardqrew.com / wearefullcontrol.com